Emergency Warranty Service
In case of urgent warranty issues (plumbing, electrical, or heating/AC), we have a list of service providers you can contact.
Requesting Service
With the exception of specified emergencies, all requests for service must be in writing. Please use this form to notify us of warranty concerns.
To assure timely response and proper record keeping, on-site sales and construction personnel will not accept service requests in your community.
We will contact you to set an inspection appointment. Service appointments are available from 8 a.m. to 3 p.m., Monday through Friday. Thank you for your cooperation.
Limited Warranty Guidelines
| Year 1 | All functional items |
|---|---|
| Year 2 | Major mechanical operations (Plumb, Elec, HVAC, not fixtures or appliances) |
| Year 1-10 | Structural defects (does not include house settling cracks) |
Please check your homeowner's packet for details.
